• wirebeads@lemmy.ca
    link
    fedilink
    English
    arrow-up
    43
    arrow-down
    1
    ·
    20 hours ago

    Remember when the stuff we bought actually used to be owned by us, to be used by us, was able to be repaired by us? Now everything is scamware, licenses, and utter crap with threats of legal retaliation if you open, manipulate, or in any way change the product you “bought” from them.

    So basically, Logitech sold these devices, decided nah, we’re done, and has given you garbage, while your ROI will never be captured.

    Boycotting Logitech is easy moving forward; Don’t buy their crap.

    Vote with your wallet.

    • BlueLineBae@midwest.social
      link
      fedilink
      English
      arrow-up
      30
      ·
      19 hours ago

      Honestly, I think if companies were forced to deal with the electronic waste they create, they wouldn’t be so chill about bricking devices like this. I really wish there was a law that dictated any electronics you output, you are required to take back. Then maybe we wouldn’t have as many situations like this today.

      • Anivia@feddit.org
        link
        fedilink
        English
        arrow-up
        4
        ·
        edit-2
        8 hours ago

        Germany has that law and it doesn’t change anything. Although part of the reason why might be that no one actually brings their devices back, instead just throwing them in the trash

        • lightnegative@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          16 minutes ago

          The internet memes will have me believe that Germans are super anal about making sure that trash is correctly sorted.

          Is there a bin for ewaste next to the glass, cans and plastic bins?

    • Lost_My_Mind@lemmy.world
      link
      fedilink
      English
      arrow-up
      18
      arrow-down
      1
      ·
      18 hours ago

      Boycotting Logitech is easy moving forward; Don’t buy their crap.

      You’re like 5 years too late on that for me. I bought a mouse in 2019. And in 2020 the mouse died. Wouldn’t even turn on. Wouldn’t charge. Dead.

      I call up logitech, and ask what my options are. Basically my options are “fuck you”. Couldn’t even send it in for repair at all.

      Compare this to 2005. I had a mouse in those days I paid $200 for. Which in those days was quite a bit. My then girlfriend broke my mouse. So I called logitech to ask how much it cost to fix. I had the mouse about 2-3 years at that point. So I knew it wasn’t under warrenty, but I figure maybe repair is cheaper than buying a new one.

      Guy on the phone says “Nah, I’ll just ship you one”. And I was confused. I asked “Oh. How much is that?” And he says “Don’t even worry about it. Lets just send you a replacement.”

      Week later I had a free replacement on my doorstep. Instant recurring customer.

      But now? Between deminishing product quality, disappearing customer service, and enshitified policies, I no longer feel like I’m a logictech customer for the past 5 years. This after being a huge cheerleader of theirs since the early 2000s. Maybe late 90s.

      These companies do not seem to get that the easiest way to generate consistant revenue is with repeat business. I’m no longer a logitech customer, but I still have a lot of logitech products. Whenever they die, they’ll be replaced with something else.

      • metaStatic@kbin.earth
        link
        fedilink
        arrow-up
        5
        ·
        17 hours ago

        I would buy a G5 every few years until the end of time if they still made them. Profit clearly isn’t the driving motivator of the post capitalist world we inhabit.

        And what exactly will you replace your logitech stuff with? they’re all going down this path now.

        honestly if they still make the only mice that don’t look like a gaming router they might still have me … on the second hand market at least.

        • Wildmimic@anarchist.nexus
          link
          fedilink
          English
          arrow-up
          1
          ·
          10 hours ago

          I’m the same with Roccat / now Turtle Beach. It’s not even their policies, but their hardware is easy to repair yourself if its a small fix, and i hadn’t any device die on me yet in the last 10 years where it wasn’t selfinflicted a.k.a drown the Keyboard in half a liter of soda - the second time; sadly the liquid reached the rgb-ic which shorted so hard that it melted before i could do anything.

          Their driver support for linux could be better tho (have to switch to the windows VM and use USB passthrough to configure). has anyone a recommendation for gaming keyboard/mice which support macros and multiple layers under linux?

          • village604@adultswim.fan
            link
            fedilink
            English
            arrow-up
            1
            ·
            3 hours ago

            I did have my roccat keyboard die on me after less than a year, but all I had to do was send them a picture of it with the cable cut and they sent me a be one.

          • Holytimes@sh.itjust.works
            link
            fedilink
            English
            arrow-up
            1
            ·
            5 hours ago

            Basically none, if you want user friendly macro and layers your basically stuck to windows. That or your doing bullshit jank that barely works, breaks frequently and requires way too much effort for no good results.

            Its one of the better examples of Linux being dog shit at being user friendly.

            The most common excuse I see is it’s not safe and secure so it’s not supported. Or you need to just use an abandoned app from a random GitHub that’s 9 years old only works on x11 and requires a blood sacrifice.

            • Wildmimic@anarchist.nexus
              link
              fedilink
              English
              arrow-up
              1
              ·
              1 hour ago

              Yeah there is one project for wayland which creates a virtual input device and hooks into the hotkey system in kde plasma, but it’s jank af and adding more than one macro bugs out.

              It doesn’t seem too complicated tho, might be a good beginner project for updating my 25 year old coding skills.