Yes, it also leads to people like me feeling like they need to go down a rabbit hole for 5 hours before they’re “allowed” to ask. Then, upon finally asking, they come to find out the answer was quick and simple and they could have saved many hours.

This is such a problem for me. Hot damn do I envy people who don’t let the fear of seeming stupid keep them from just asking the damn question.

Haha for real. My internal monologue: “Wait, ‘older’? Aren’t most of us in our 30s to early 40s? …oh”

At work I’ve been thrust into a support function for some random system (I’m in analytics) and one of the roles I work with is fairly entry level, so lots of younger folk. I have been floored by some of the basic-ass shit I’ve walked them through. (Like explaining that you can copy and paste the url into a browser if the link isn’t clickable for whatever reason. Also had to clarify what url meant–is this not a common term anymore?) I had just assumed that because they’re younger and grew up with the internet, they’d smoke the hell out of me. But I guess interfaces are so streamlined these days many got away with never having to learn basic troubleshooting the same way I did as a millennial.