I think this disconnect here on Lemmy comes from why people use the platforms they did before (Reddit vs Twitter).
Reddit was always purely content focused, and I feel people trying out Mastodon from Lemmy are expecting the same thing - where Mastodon is about content, and not people you want to follow.
I also love Mastodon as well and I don’t think the issues people are posting about in here are issues at all either, as Mastodon being about directly connecting with people and a purely chronological feed is why I like it - if I want to search content relating to a topic, I browse Lemmy instances instead.
They also host a Matrix instance at https://chat.mozilla.org!