Migrated account from @CosmicTurtle@lemmy.world

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  • 24 Comments
Joined 9 months ago
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Cake day: April 9th, 2024

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  • While I agree that the search engine has gone to shit, the problem I have with people who ask really simple questions is that they haven’t done the bare minimum to ask for help.

    Simple questions have fairly popular answers and even an enshittified Google search will return the correct result within their fucking AI.

    If you have a simple question and the answers seem confusing, tell us why the answers are confusing. Don’t just ask the question.

    Being able to Google your question is an important skill, but so is asking a question in a forum. Since forum posts are at their very nature asynchronous, being able to do your own searches shows those who are trying to help you that you have the skills to read their responses and extrapolate to your situation and then take the appropriate action.

    I provide a lot of free support on various Linux and developer forums. The sheer number of people who want me to hold their hand is too high.








  • I agree with this. Self-hosting requires the user to understand their network, their software, how it all interacts.

    If you provide a hardware product and call it a solution, people are going to expect a turn-key solution like a plug-and-play router.

    You’re going to end up supporting a bunch of newbies who, by no fault of their own, can’t tell you an error code in the console let alone whatever UI you give them.

    I think a better solution would be a course that walks newbies through self hosting.